We invite our visitors to review various press releases, articles and news excerpts to provide education about the TWI commitment to exceptional technology and service value in everything we do.

November 20, 2005 - TWI announces their new release of the AdsCreator " Net Graphics Studio" software with advanced features scheduled for market in first quarter 2006.  This graphics software allows the novice, small business owner or aspiring professionals to easily develop advertising banners and web graphics to the envy of graphics artists at any skill level.  They can use AdsCreator to develop exciting web campaigns and graphics in just a few minutes.  Visit www.AdsCreator.com for more details.

January 29, 2004 - TWI announced rapid revenue growth with its new financial management and mortgage financing solutions from CentraStar International. The group is providing various low cost first mortgage asset management products (HELOC).  Closings for new purchases, refinancing and rental property financing are up 71% and there appears to be no slow down in sight for these innovative financing products.

November 17, 2003 - TWI delivers a world class data management system to manage accelerated mortgage solutions, debt consultant management and CRM integration to the Smart Mortgage Group.  In cooperation with Strong Office International, the complex system was successfully implemented where several other development groups had failed to deliver for the customer.

August 21, 2003 - TWI executive committee celebrates its first year since the launch of its advanced technical support center outsourcing their cost effective technical call centers to clients and new enterprise software customers.  Help desk and call center staff are A+ certified offering 12 hour business coverage as well as 24/7 service packages targeted at mid-market companies who desire to reduce their technical support costs by over 54%.  The "TechCall Network" has successfully has experienced 153.5% growth in revenues for the year  For more information, visit www.TechCall.net. 

December 12, 2002 - TWI announces new full featured WEBINAR service to its corporate customers.  GoPresent service includes automated call back, polling, attendee interactive, multi-screen collaboration, International connectivity with meeting management and post meeting data collection and reporting.

zCRM Delivers on Integrated CRM Promise

Auburn, Calif., January 23, 2003 - TWI Corporation, a leader in ASP software solutions and “web enabled” communications, announced the January launch of their completely integrated hosted CRM solution to the U.S. market.

The company has united technologies and resources with the Entellium Corporation to deliver the most cutting-edge complete CRM solution on the market today. The technology scales to any size company and provides low cost of entry with monthly subscriptions at a fraction of the price of other CRM solutions. After two years of successful deployments in Asia and Europe, both companies have received overwhelming reviews from U.S. companies who need to grow their efficiencies and market penetration in a sluggish economy. 

“Recent reports show that companies who have successfully implemented these systems are reporting significant operational improvements, including revenue increases of up to 43% per salesperson, lead generation improvements as high as 32%, and increases in customer satisfaction ratings of up to 22%. The key to a lasting success is the efficient integration of the business process across all departments within an organization,” says Steven Somers, Vice President of TWI Corporation 

zCRM is delivering on the promise of integrated CRM processes across many departments and roles within an organization.  Broken down into easy to deploy components, eCustomer Centre (customer and technical support), eSalesForce  (sales force automation), eMarketing (lead generation and routing), eLoyalty (customer incentives), eStore (eCommerce), eProject (project management), and eCollaborate (document sharing and communication), all work together in concert to bring harmony to business processes. This ASP hosted integration can be accomplished in a few days without the IT challenges of pure software and server installations. 

zCRM solutions are designed to empower companies to integrate and automate the many business processes within an organization from customer acquisition to customer experience to project management to technical support to customer relations to channel management.  ASP solution delivery means that any size company can begin to experience the value of “process integration” company wide.

The technology has been designed with an open architecture to fit the business requirements of most organizations and industries.  Fast deployment of the technology can be accomplished via online network delivery utilizing easy to use customization features and “business rule engines” to provide the flexibility an organization needs to get started and implemented with short timelines.

The promises of integrated CRM and eBusiness process management now appear to be an affordable reality. 

About TWI

TWI Corporation (TWI) is a privately held company located in Auburn, California.  TechWrite International has served to provide technical outsource resources, software application development, ASP enterprise solutions and marketing development to high technology organizations since 1997. The focus of the company has grown to include efficient business process management solutions (www.zCRM.com),“process engineering” professional services, call center delivery of outsourced advanced technical support services (www.TechCall.net), and a host of other web enabled enterprise solutions.

For more information about zCRM.com, call 530-823-3010, or email: information@twicorp.com.